Business Skills Training

Improve your team's knowledge, skills and confidence with practical business skills training. Our courses are designed to strengthen everyday performance across your organisation.

From communication and customer service to time management and workplace efficiency, our courses build the knowledge, skills and confidence people need to perform more effectively and deliver better results every day. 

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Delivered online with 24/7 access, it’s easy to roll out across teams without impacting productivity. Cost-effective and scalable, this is a straightforward way to build capability and improve performance across your business.

Start your team on our library of videos now to begin seeing an improvement in their business skills.

Business Skills Training Courses

Alcohol Personal Licence Holder

Alcohol Personal Licence Holder

This course is intended to provide you with the knowledge you need to complete the test to become a personal licence holder. It covers all the major topics…

Anti Harassment and Bullying

Anti Harassment and Bullying

This course covers the commitments that should be laid out in your company's anti-harassment and bullying policy so as to comply with UK law. It explains the differences…

Anti-Bribery and Corruption

Anti-Bribery and Corruption

This course examines bribery and the legislation, measures and procedures that can uncover, control and reduce the impact of this criminal activity. This information is broken down into…

Anti-Money Laundering

Anti-Money Laundering

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with…

Applications of AI

Applications of AI

This micro course, Applications of AI , looks into the impact that AI is having in the following 8 areas: Healthcare, Finance, Retail, Transportation,Education,Entertainment, Agriculture and the Creative…

Banksman Training

Banksman Training

The course will start by identifying the three main categories of reversing accidents and the crucial role of the banksman.You’ll learn about the role of management in preventing…

Becoming a Teaching Assistant Part 1

Becoming a Teaching Assistant Part 1

This comprehensive online course equips aspiring and existing Teaching Assistants with the essential skills, knowledge, and confidence to support pupils effectively in today’s classrooms. Covering core responsibilities, supporting…

Conflict Resolution in the Workplace

Conflict Resolution in the Workplace

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the…

Customer Service

Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the…

Cyber Security

Cyber Security

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will…

Cyber Security – Combatting Cyber Attacks

Cyber Security – Combatting Cyber Attacks

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will…

Cyber Security An Overview

Cyber Security An Overview

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will…

Developing Good Employee Relations

Developing Good Employee Relations

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building…

Developing Teamwork

Developing Teamwork

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will…

Disciplinary Procedures

Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement…

Drug and Alcohol Awareness

Drug and Alcohol Awareness

This course is intended to provide you with the information you need to understand and spot the signs of drug and alcohol misuse. It covers the legal and…

Effective Delegation

Effective Delegation

This course will start with the essentials - defining exactly what we mean by delegation and why it's so important. It then goes into details about the elements…

Environmental Awareness

Environmental Awareness

This online course aims to increase your awareness of major environmental issues and provide an introduction to environmental management systems. It starts by defining important terms and identifying…

Equality, Diversity and Discrimination

Equality, Diversity and Discrimination

In this course we're going to be discussing two topics, 'equality' and diversity' and how they relate to one another. Understanding this will help us to identify and…

Ethical Considerations in AI

Ethical Considerations in AI

This micro course looks at ethical considerations in the world of AI development to ensure that AI is used and developed responsibly. The course looks at bias, transparency…

Facebook Advertising

Facebook Advertising

This micro Facebook advertising course looks at advertising, designing and building your ad content and how to test, track and evaluate your ad campaigns using key metrics.

Facebook for Business

Facebook for Business

This Facebook for Business course will give you an overview of how to use Facebook to enhance your business offering and online presence. It starts by examining its…

Front Line Manager Skills

Front Line Manager Skills

This course is designed for employees who are developing into a management or supervisory position. It takes you through the various roles that a front line manager is…

Instagram for Business

Instagram for Business

The course covers the history of Instagram to help you understand how it’s become such a powerful tool for generating sales, reaching new audiences and building brand awareness.…

Instagram Marketing Strategies

Instagram Marketing Strategies

This micro course explores the essential elements of an effective marketing strategy to maximise the value of your Instagram account. The course also explains how to use hashtags…

Introducing GDPR

Introducing GDPR

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.…

Introduction to AI

Introduction to AI

The course starts by explaining what AI is, along with a brief description of its history. It explores the different types of AI, key concepts in the field,…

Introduction to AI Prompt Engineering

Introduction to AI Prompt Engineering

This short course provides you with an introduction to AI. The course starts by explaining what is meant by AI prompt engineering and its purpose, showcasing its value…

Introduction to Emotional Intelligence

Introduction to Emotional Intelligence

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between…

Introduction to Generative AI

Introduction to Generative AI

This short course provides you with an introduction to generative AI. It starts by explaining what Generative AI is and why it’s so impactful in today’s world. It…

IOSH Approved Managing Safely e-learning with VideoTile Learning

IOSH Approved Managing Safely e-learning with VideoTile Learning

This IOSH-approved Managing Safely course is designed to raise awareness for managers and supervisors who want to manage health and safety effectively in the workplace. Offering interactive lessons,…

Key Aspects of AI

Key Aspects of AI

This micro course explores some of the key areas which form the foundation on which AI was built. The 5 aspects it looks at are machine learning, neural…

Leadership Skills

Leadership Skills

A leader doesn't necessarily have to be a 'manager', but it's difficult to see how a manager could be truly effective without having at least some leadership skills.…

Leadership Theories

Leadership Theories

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.…

Licensed Premises Staff Training

Licensed Premises Staff Training

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for…

LinkedIn for Business

LinkedIn for Business

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It's used for finding the best point of contact, gaining familiarity with their…

Managing Meetings

Managing Meetings

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical…

Managing Occupational Health and Wellbeing

Managing Occupational Health and Wellbeing

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace. The course show how professional Occupational Health and…

Managing Sickness and Absence

Managing Sickness and Absence

This course will help you to understand the different types of absence and Identify ways of measuring absence. It covers why you should complete return-to-work forms and how…

Modern Slavery

Modern Slavery

This course covers the main aspects and concerns over modern slavery, particularly in the UK. It goes into the movement, harbouring and recruitment of adults and children with…

Negotiation

Negotiation

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so…

Objective Setting

Objective Setting

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to…

Preparing for a Job Interview

Preparing for a Job Interview

Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful…

Presentation Skills

Presentation Skills

Giving a successful presentation can be one of the hardest parts of many people's jobs. This course covers the common mistakes people make when preparing for and giving…

Problem Solving in a Workplace

Problem Solving in a Workplace

This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved. You’ll learn about the three main areas…

Project Management

Project Management

The effective management of projects is an essential skill in many workplaces. Correct control of stages and different aspects of projects helps to increase the chances of projects…

Sales Skills

Sales Skills

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It…

Search Engine Optimisation for Business

Search Engine Optimisation for Business

This course focuses on the anchor point of your digital marketing strategy which is your website or micro-site. Here we'll explore search engine optimisation 'SEO' and how you…

Sexual Harassment in the Workplace

Sexual Harassment in the Workplace

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and…

SMART Objectives

SMART Objectives

This course aims to give you an insight into what SMART objectives are and how to write and identify them.

Social Media Marketing

Social Media Marketing

This online course examines the main social media platforms and their use as marketing tools. It discusses the popular platforms Facebook, Instagram, X (formerly Twitter) and LinkedIn. The…

Stress Management

Stress Management

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs…

Supervising Mental Health at Work

Supervising Mental Health at Work

This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace. It starts…

Team Development and Leadership

Team Development and Leadership

This short course explains what a team is and discusses how it will grow and develop over time. It talks about team members and behaviours that you will…

The AI development Process

The AI development Process

This micro course walks through the entire AI development process, starting with the definition of the problem through to the deployment of the solution and learning what is…

The Future of AI

The Future of AI

This micro course discusses what the future of AI looks like within our daily lives. It delves into how AI may be used to revolutionise healthcare and how…

The Principles of Performance Management

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can…

TikTok for Business

TikTok for Business

This course will give you an overview on the history of TikTok, its user demographics and the three business benefits offered by the platform. It explains how to…

Time Management

Time Management

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a…

Twitter for Business

Twitter for Business

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and…

What is AI and a Brief History

What is AI and a Brief History

This micro course explains what AI is, along with a brief description of its history and touches on how AI is progressing in our everyday lives.

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